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F.A.Q.
Device Criteria

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Sell your iPhone 16 Pro

Up to £ 750.00

iPhone 16 Pro

iPhone 16 Pro

NETWORK

Unlocked

CAPACITY

128GB

256GB

512GB

CONDITION

NEW

GOOD

POOR

Broken

The iPhone must be sealed in its original packaging, with no signs of tampering or opening.
The device has never been activated or used.
All accessories (charger, cable, earphones, etc.) are intact and in their original packaging.
The iPhone’s battery health is at 100%, and the device has not been charged or turned on..
The device shows no signs of wear or cosmetic damage (scratches, dents, etc.).
The iPhone must be completely factory reset and unlocked to any network.
The IMEI number must be valid and visible, and the device should not be reported as lost or stolen.
The iPhone is not connected to any iCloud or Apple accounts and is free from any Activation Lock.
No parts have been replaced, and the iPhone contains only original, manufacturer-installed components.

No more than 5 very minor scratches on the screen that cannot be felt by touch.
Up to 5 light scratches on the body and around the camera housing.
All regulatory labels (e.g., FC/CE) must be clearly visible.
The device must be fully functional in all aspects.
Battery health must be at least 80%.
There must be no signs of water damage.
The device must be completely logged out of any iCloud, Samsung, or Google accounts.
All parts must be intact and no components should be missing.
Only original manufacturer parts are accepted, and no warning or error messages should appear.
The device should not be bent or warped in any way.
The device must not be blacklisted (i.e., not reported lost, stolen, or linked to any outstanding financial obligations).

Up to 10 light scratches on the screen that are not noticeable by touch
All regulatory markings (e.g., FC/CE) must remain fully legible.
Battery health must be 80% or higher.
The device must be fully functional in all key areas.
No evidence of liquid exposure should be present.
The device must be signed out of any iCloud, Samsung, or Google accounts.
No components should be missing from the device.
The device must consist of only original parts and be free from any warning or error messages.
The device must not show any signs of bending or deformation.
The device must not be blacklisted (i.e., not reported lost, stolen, or linked to any financial obligations).

Device may have cracks or chips but must still be structurally sound.
The display must remain fully functional.
The device should not be bent or physically deformed.
All essential functions must meet the minimum operational standards.
The device must be able to power on.
Battery health must be 80% or above.
Face ID/Touch ID must remain functional.
The home button should be intact and not damaged.
There should be no signs of liquid damage.
The device must be fully logged out of iCloud, Samsung, or Google accounts.
No components should be missing from the device.
The device must not be blacklisted (i.e., not reported lost, stolen, or connected to financial obligations).
The device must have no critical internal faults at the board level.
Only original parts are acceptable, and no error or warning messages should be present.

For full details please see our Device Criteria Guide Device Criteria Guide

Your Device is Value at

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Terms

All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac, and iMac are registered trademarks and property of Apple, Inc. Fixpal is a third-party repair company and is not affiliated with Apple, Samsung, Google, LG, Huawei, or any other brand on this site

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