Device Criteria

TO RECEIVE THE FULL VALUE OF YOUR OFFER, YOUR DEVICE MUST MEET THE FOLLOWING CONDITIONS

iPhone Device Criteria 

New Condition Devices

  • The iPhone must be sealed in its original packaging, with no signs of tampering or opening.
  • The device has never been activated or used.
  • All accessories (charger, cable, earphones, etc.) are intact and in their original packaging.
  • The iPhone’s battery health is at 100%, and the device has not been charged or turned on.
  • The device shows no signs of wear or cosmetic damage (scratches, dents, etc.).
  • The iPhone must be completely factory reset and unlocked to any network.
  • The IMEI number must be valid and visible, and the device should not be reported as lost or stolen.
  • The iPhone is not connected to any iCloud or Apple accounts and is free from any Activation Lock.
  • No parts have been replaced, and the iPhone contains only original, manufacturer-installed components.

Good Condition Devices

  • No more than 5 very minor scratches on the screen that cannot be felt by touch.
  • Up to 5 light scratches on the body and around the camera housing.
  • All regulatory labels (e.g., FC/CE) must be clearly visible.
  • The device must be fully functional in all aspects.
  • Battery health must be at least 80%.
  • There must be no signs of water damage.
  • The device must be completely logged out of any iCloud, Samsung, or Google accounts.
  • All parts must be intact and no components should be missing.
  • Only original manufacturer parts are accepted, and no warning or error messages should appear.
  • The device should not be bent or warped in any way.
  • The device must not be blacklisted (i.e., not reported lost, stolen, or linked to any outstanding financial obligations).

Quotes for Good Condition devices are based on them being in good cosmetic shape and fully operational.

All working devices will undergo a thorough 56-point evaluation to confirm their cosmetic grading.

Poor Condition Devices

  • Up to 10 light scratches on the screen that are not noticeable by touch.
  • All regulatory markings (e.g., FC/CE) must remain fully legible.
  • Battery health must be 80% or higher.
  • The device must be fully functional in all key areas.
  • No evidence of liquid exposure should be present.
  • The device must be signed out of any iCloud, Samsung, or Google accounts.
  • No components should be missing from the device.
  • The device must consist of only original parts and be free from any warning or error messages.
  • The device must not show any signs of bending or deformation.
  • The device must not be blacklisted (i.e., not reported lost, stolen, or linked to any financial obligations).
Quotes for Poor Condition devices are based on them being cosmetically worn but still fully functional.

All functioning devices will be subject to an in-depth 56-point evaluation to establish their cosmetic grade.

Broken Condition Devices

  • Device may have cracks or chips but must still be structurally sound.
  • The display must remain fully functional.
  • The device should not be bent or physically deformed.
  • All essential functions must meet the minimum operational standards.
  • The device must be able to power on.
  • Battery health must be 80% or above.
  • Face ID/Touch ID must remain functional.
  • The home button should be intact and not damaged.
  • There should be no signs of liquid damage.
  • The device must be fully logged out of iCloud, Samsung, or Google accounts.
  • No components should be missing from the device.
  • The device must not be blacklisted (i.e., not reported lost, stolen, or connected to financial obligations).
  • The device must have no critical internal faults at the board level.
  • Only original parts are acceptable, and no error or warning messages should be present.

Apple Airpods Device Criteria 

New Condition Devices

  • Sealed in the original packaging with no signs of tampering or use.
  • All accessories, including charging case and cables, are included and untouched.
  • Battery life is 100% and has never been used.
  • No cosmetic damage or wear.
  • Fully functional without any issues.

Good Condition Devices

  • Device is fully functional, and both AirPods work as intended.
  • Battery life is 80% or higher.
  • The charging case has minor signs of wear (e.g., light scratches) but is fully functional.
  • No missing components (e.g., ear tips or charging case).
  • Sound quality is clear with no distortion or connectivity issues.

Poor Condition Devices

  • AirPods may show visible wear, such as noticeable scratches or minor scuffs.
  • Battery life is less than 80%, but the device is still functional.
  • Charging case may have moderate wear or scratches but is operational.
  • One or both AirPods may show minor performance issues, but basic functionality is intact.

Broken Condition Devices

  • AirPods do not turn on or charge properly.
  • Battery life is below functional levels or fails to hold a charge.
  • Charging case is damaged, missing components, or not functioning.
  • AirPods may have significant physical damage, such as cracks or severe wear.
  • One or both AirPods have connectivity or sound issues and do not function as intended.

Apple Watch Device Criteria 

New Condition Devices

  • Apple Watch is sealed in the original packaging with no signs of use.
  • All accessories, including bands and charger, are intact and unused.
  • Screen and body are free from scratches, scuffs, or any wear.
  • Watch has never been activated or paired with any device.

Good Condition Devices

  • Apple Watch is fully functional with no issues.
  • Battery health is 80% or higher.
  • Screen and body may have very minor scratches or scuffs that are not noticeable when in use.
  • No missing components (e.g., band, charger) or functional issues.
  • All features, including sensors and apps, work perfectly.

Poor Condition Devices

  • Apple Watch shows moderate wear, such as noticeable scratches or minor dents.
  • Battery health may be below 80%, but the device still functions.
  • The screen may have minor scuffs or small scratches, but the display is fully readable.
  • Some features may not work perfectly (e.g., minor performance issues with sensors or apps).
  • No missing components, but accessories may show significant wear.

Broken Condition Devices

  • Apple Watch does not turn on or fails to charge.
  • Screen is cracked, severely scratched, or damaged.
  • Battery does not hold a charge or is severely degraded.
  • Watch shows significant damage to the body, such as cracks or missing parts.
  • Some or all features (e.g., sensors, touch screen) do not work properly.

Apple iPad Device Criteria 

New Condition Devices

  • iPad is sealed in the original packaging and has never been used or activated.
  • All accessories, including charger and cable, are untouched and included.
  • Screen and body are flawless, with no signs of wear or use.
  • Battery health is 100%, and the device is factory reset.

Good Condition Devices

  • iPad is fully functional, with no performance or connectivity issues.
  • Battery health is 80% or higher.
  • Screen is free from cracks but may have a few very light scratches that are not noticeable during use.
  • Body may have minor wear, such as light scratches or scuffs.
  • All accessories are included, and all ports and buttons function correctly.

Poor Condition Devices

  • iPad shows noticeable wear, such as scratches, scuffs, or minor dents.
  • Battery health may be below 80%, but the device still functions.
  • Screen may have visible scratches, but no cracks, and the display remains readable.
  • Some performance issues may exist, but the iPad is still operational.
  • Accessories may be missing or damaged, but the core functionality of the device is intact.

Broken Condition Devices

  • iPad does not power on or fails to hold a charge.
  • Screen is cracked, severely scratched, or damaged.
  • Battery is no longer functional or holds very little charge.
  • Significant damage to the body, such as cracks, dents, or missing components.
  • Some or all features (e.g., touch screen, camera, speakers) do not work properly.
Quotes for Broken Condition devices are based on them having cosmetic damage but remaining operational.

SellYourDeviceLTD is dedicated to offering you the most competitive price for your device, even if it does not meet the original criteria. However, if you are not satisfied with any revised offer, a return postage fee of £9.95 will be applied to send the device back to you.

SellYourDeviceLTD reserves the right to revoke any offer if our detailed 56-point inspection reveals that the condition of the device does not align with the initial description provided by the customer. In such cases, we will promptly communicate the discrepancies and propose an adjusted offer.

If the customer wishes to have their device returned after it is found not to meet the described condition (e.g., a device initially categorized as Good Condition but found to have a cracked screen), a return postage fee of £9.95 will be charged.